Terms of Service & Engineering IP Privacy

Our ironclad commitment to protecting design confidentiality, intellectual property, and cloud governance for your firm.

Formal Service Agreement for Takween Engineering SaaS

This document defines our mutual commitments to data protection, high availability, and intellectual property ownership.

1. Intellectual Property & Drawing Confidentiality

  • All engineering blueprints, BIM/CAD models, specifications, and client records are the sole and exclusive intellectual property of the subscribing firm.
  • Takween maintains strict professional confidentiality and will never inspect, share, or train AI models on your proprietary designs.
  • Subscribing practices reserve the absolute right to export their complete data archive or request permanent deletion upon termination.

2. Cloud Availability & Service Reliability

  • We guarantee a 99.9% annualized uptime SLA to ensure your office and field engineers have continuous access to drawings and inspection tools.
  • Scheduled maintenance windows are executed outside standard business hours with advance notice to all practices.

3. Security Protocols & Account Governance

  • All drawing data and API transmissions are protected with AES-256 bank-grade encryption.
  • Firms are responsible for managing internal engineer credentials and establishing appropriate role-based permission tiers.

Technical Engineering Disclaimer

  • Takween provides the digital infrastructure for project management, document control, and progress claims. Final technical engineering responsibility, calculations, structural validation, and building code compliance remain strictly with the licensed engineering practice and certified engineers of record.

A Dedicated Partnership in Engineering Growth

We are committed to building long-term partnerships with engineering consulting practices, fostering digital efficiency, and protecting firm rights.

Effective for all new and existing practice accounts · Last Updated: October 2026

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